Email marketing for health brands needs trust, education, and care.
If you try to use one formula for both, you’ll end up with emails that feel off-tone – or worse, ignored.
At Shawfire Media, we’ve built high-performing retention systems for both types of brands. And we’ve seen one mistake repeatedly: founders treating all email marketing the same.
In reality, health and fashion buyers behave differently, have different hesitations, and need different kinds of communication to convert or stay loyal.
Let’s break it down.
Health buyers are skeptics. They’re asking:
To convert, your emails must position you as a trusted advisor, not just a storefront. That means:
Fashion buyers are stylists. They’re asking:
To win here, your emails should be:
In fashion, design is the message. If your emails look dull or repetitive, you’re training the customer to ignore them.
Great fashion emails:
In health, design supports – but doesn’t drive – the sale. The email’s structure should feel:
Metaphor:
Fashion brands live and die by launches.
If you don’t have new SKUs weekly, you need to get creative with how you present your existing catalog.
At Shawfire, we often help fashion brands build excitement by:
Health brands need long-term nurturing.
Most products are replenishable. Buyers want a reliable, informative relationship – not hype. Engagement is maintained through:
Gentle product recommendations based on past purchases.
Fashion is fast-moving desire. Shoppers often buy impulsively. Emails need to trigger that immediate want through:
Health is considered action. Shoppers often delay. You win when you:
Stat: According to Klaviyo data, health & wellness flows perform best when triggered by behavior – like opening a blog or visiting a product page – not just time-based automation.
Fix: Build a modular design system that allows for flexible visuals and rotating layouts.
Fix: Use pre-sale education (e.g. “Why magnesium matters”) to warm up cold subscribers before making offers.
Fix: Let images carry the message. Say less, show more.
Fix: Ask your list what they struggle with – and send specific flows for those issues. Personalization matters.
At Shawfire Media, we don’t force a “one-size-fits-all” approach to email. We architect custom strategies based on what your customers actually need to see, feel, and trust before they buy – or buy again.
Want help building an email system tailored to your brand category?
Let’s talk.
Let’s design emails your audience can’t ignore.
Book your free strategy session with Shawfire Media today!