How We Built An Automated Email Setup That Generates 12% of total Revenue on Autopilot For An Ice Hockey Brand
Time To Profit On Initial Investment: 21 Days Final Result: 12% of total revenue generated from email marketing every month without lifting a finger.
THE CHALLENGE
Building a Scalable Email Marketing System
The client had a growing subscriber base but lacked a robust email marketing setup to capitalize on it. They needed a comprehensive solution to automate processes, optimize deliverability, and provide actionable analytics while staying true to their brand identity.
That’s where Shawfire Media came in.
01 Setting Up Klaviyo
We began by setting up Klaviyo, leveraging its powerful features to create a seamless email marketing experience for the client.
01
Account Setup
Configured Klaviyo account settings, integrating it with their ecommerce platform and website.
02
Data Migration
Migrated existing email lists and customer data to Klaviyo.
02 Full Flow Build
The client needed a comprehensive set of email flows to engage their audience at every stage of the customer journey, from welcome emails to post-purchase follow-ups. We created a suite of automated email flows designed to maximize engagement and conversions.
01
Welcome Series
Developed an engaging welcome series to introduce new subscribers to the brand.
02
Abandonment Flows
Various flows to recover lost sales.
03
Post-Purchase Follow-Up
Created post-purchase flows to encourage repeat purchases and gather feedback.
04
Winback Campaigns
Designed winback campaigns to re-engage inactive subscribers.
05
Secret Flow
Designed to increase general conversion rates. Get in touch with us to learn more about this one.
06
List Cleaning Flow
Cleans your email list to remove unengaged subscribers.
07
VIP Welcome
Welcomes and rewards your most loyal customers with special offers.
08
Birthday
Sends a discount email to subscribers on their birthday.
09
First Order Anniversary
Reminds customers of their first purchase anniversary with a possible discount.
03 Deliverability Optimizations
The client was concerned about their email deliverability, with a significant number of emails landing in spam folders. We implemented several strategies to enhance email deliverability and ensure that their emails reached their subscribers’ primary inboxes.
Steps Taken
01
Email Authentication
Set up SPF, DKIM, and DMARC records to authenticate emails.
02
List Cleaning
Regularly cleaned the email list to remove inactive and invalid addresses.
03
Engagement Segmentation
Segmented the email list based on engagement levels to prioritize active subscribers.
04 Analytics & Reporting Setup
The client needed a way to track the performance of their email campaigns and understand the impact on their revenue. We configured advanced analytics and reporting within Klaviyo to provide comprehensive insights into email performance, by tracking key metrics.
Steps Taken
01
Dashboard Setup
Created custom split testing dashboard to track key metrics such as open rates, click-through rates, and conversion rates.
02
Regular Reporting
Scheduled monthly reports to provide ongoing insights and recommendations.
05 SMS Setup & Implementation
In addition to email, The client wanted to leverage SMS marketing to reach their customers more effectively. We integrated SMS marketing into their Klaviyo setup to complement their email campaigns.
Steps Taken
01
Integration
Set up SMS marketing within Klaviyo, integrating it with existing email workflows.
02
Compliance
Ensured all SMS campaigns complied with regulations and best practices.
06 Building Out Readymade Segments
The client needed predefined customer segments to target specific groups with relevant messages. We created more than 20 new segments based on customer behavior and preferences.
Steps Taken
01
Behavioral Segmentation
Segmented customers based on purchase history, website activity, and email engagement.
02
Demographic Segmentation
Created segments based on demographics such as location, age, and gender.
03
Custom Segments
Developed custom segments for specific campaigns and promotions.
07 Sign Up Forms
The client wanted to grow their email list with high-quality leads. We implemented effective signup forms across their website to capture new leads.
Steps Taken
01
Form Placement
Strategically placed signup forms on high-traffic pages, including the homepage, blog, and product pages.
02
Incentives
Offered incentives such as discounts and free resources to encourage signups.
03
A/B Testing
Tested different form designs and copy to optimize conversion rates.
Final Result
An automated email marketing system that produces 12% of revenue month on month, effortlessly.
Would your ecommerce brand benefit from an automated email setup?